Product Roadmap
The build sequence for the pre-seed period and beyond. Milestones are commercial, not technical — each one corresponds to what a customer can do with the product, not what the product can do internally.
MVP — first pilot live
Phase 1 milestones
List the specific features or capabilities that constitute the MVP. Be precise — not "triage working" but "maintenance requests received via WhatsApp are classified and routed within 90 seconds without human intervention." Investors will test these claims.
Expansion — three pilots, revenue
Phase 2 milestones
What the product must do to close pilots 2 and 3, and what early commercial terms look like. Note any features requested by pilot 1 that are in scope for this phase.
Scale — repeatable sales motion, NRR story
Phase 3 milestones
The commercial and product milestones that make Harla Series A-ready. What does the product look like when it can be sold by someone other than George, and when customers are expanding rather than just onboarding?
Roadmap is indicative. Milestone definitions will be sharpened as pilot feedback comes in. The priority sequencing — commercial milestone first, feature list second — will not change.